HTTPS: Please report any issues in this topic.

[Ann]

I am glad that the screen shot helped.
Incidentally, my Mac records screen shots as PNGs but I had to re-save it as a JPG before my NG Gallery would show it.

It might be useful if Galleries could accept PNGs?
But only when you have nothing else to do!


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I have just taken a look at the equivalent FireFox notice for my own site and I spot a difference in the "Verified By:" entries.

Mine says: Verified by: letsencrypt (the company which provided my certificate);
but the equivalent entry on the NG site says: Not Specified.

That might be why FF reports it as "Encryption Broken"?

[Andrea B.]

Yes, that is one part of the mystery! It looks as though the Certificate isn't being recognized somehow.

Originally PNGs were not permitted due to size restrictions. But I will check on this later.

[Akira]

Andrea, thank you again (and again) for your effort!

As of typing this particular reply, I'm logging in from Edge on the very same Win10 machine.  The padlock appears in the same way as, say, in Facebook or Amazon, indicating that the NG is secured.

So, I have kind of confirmed that the problem seems to be unique to Firefox on Win10.

[Seapy]

my Mac records screen shots as PNGs but I had to re-save it as a JPG before my NG Gallery would show it.

Ann:  This may help customise your Mac to more sensible settings.  I find it invaluable, it sits alongside the official 'System Preferences' in my dock.

https://www.bresink.com/osx/TinkerTool.html

[Ann]

Seapy:

Thank you.

At one time I had re-configured my System Settings through Terminal so that screen shots would save as JPGs but nowadays PNGs are acceptable just about everywhere so now I just leave it to save PNGs.
(Posting in NG just now was the first time that posting a PNG has been an issue.)

One can also use Terminal to change the format to which a screenshot is saved by typing:

defaults write com.apple.screencapture type jpg

You can use the suffix for whatever format you want instead of the "jpg" in the above example.

 

[CS]

I am glad that the screen shot helped.
Incidentally, my Mac records screen shots as PNGs but I had to re-save it as a JPG before my NG Gallery would show it.

It might be useful if Galleries could accept PNGs?
But only when you have nothing else to do!


-----

I have just taken a look at the equivalent FireFox notice for my own site and I spot a difference in the "Verified By:" entries.

Mine says: Verified by: letsencrypt (the company which provided my certificate);
but the equivalent entry on the NG site says: Not Specified.

That might be why FF reports it as "Encryption Broken"?

Screen shots can be converted to .jpg format by opening them in Preview (default for Dropbox). The path is preview/file/export then change to desired format and save. This offers more flexibility than resetting the default via the Terminal.

[Ann]

Yes, using Preview is another way to do it if you need to.

However, PNGs work very well for me and are accepted on their sites by the companies for whom I beta-test software which are where I have the most need to post screen shots.

[Andrea B.]

So, I have kind of confirmed that the problem seems to be unique to Firefox on Win10.

Yes.
And this is strange. But I'm now thinking it might have something to do with Windows Certificates updates. Not sure yet.

We might also need an update to our Apache configuration. Not sure I can access that, but will check.

[CS]

Yes, using Preview is another way to do it if you need to.

However, PNGs work very well for me and are accepted on their sites by the companies for whom I beta-test software which are where I have the most need to post screen shots.

That was sort of my point. Leaving the default as is allows you to continue with PNGs, or use

[Birna Rørslett]

Firefox on Win7 shows the same issue as Akira reported for Win10.

Our SSL certificate provider is Sectigo.

[Andrea B.]

and also     USERTrust RSA Certification Authority
and    AddTrust External CA Root

[Andrea B.]

I ran a deep check. Our certificate is trusted by Mozilla, Apple, Windows, Android and Java.

[Akira]

Firefox on Win7 shows the same issue as Akira reported for Win10.

Our SSL certificate provider is Sectigo.

Just checked the SSL certificate on Sectigo's own checker.  As expected, it is valid and not expired.

[Andrea B.]

At this point I'm going to have to write a Support Ticket at Site5 to get the Apache configuration checked. I cannot access that. This will take a few days. Hopefully we can turn off old TLS in the Apache config and only use the latest.

[BEZ]

I also have Akira's issue with Windows 10 using firefox. I have cleared the cache and re logged on. Other sites I visit show the green padlock.

Cheers