Does the lab also scan the negative? Output is on the "flat" side and you should consider an increase in contrast, perhaps.
Film grain is -- film grain, and here the genuine thing too.
I scan myself (Epson flat scanner) and the relatively flat contrast was a personal choice in both cases. I did not buy that FE to mimick a Df with a Zeiss lens on
If you like hard, you'll also get it. My second roll is an Ilford 400 XP2: a rather meek film (C41 processing), but wait until I edit the Aston Villa hooligan shots of today. The third one will be a Rollei 400S "Retro", not exactly a portrait film, and a sharp-grained one. Then back to old love HP5, probably. I'll open a thread for that later.