... I sometimes buy at the local brick and mortar because I have a genuine interest that he survives as part of my infrastructure. ...
The three brick and mortar stores I bought from have all closed.
The first: Gayson's Camera, Glendale CA gave me an open account in 1970 or 71. They were moved five times for the Glendale Gonorrhoea Shopping Mauls I, II, III, IV and failed in about 1987. A few misspellings were intentional.
The second was: Lee-Mac Camera Exchange, Pasadena CA. They gave me my second open account in 1977. Held out until about 2004. I still had an open account there and drove 65 miles to get personalized service.
In 1990 I moved and started buying from Redlands Camera, Redlands, CA. I guess they failed about the time eBay got popular. They needed trade-ins and the sales of used equipment.
I was known on a first name basis to the managers, sales managers and made friends with salesmen. The local that I can touch some new Nikon cameras and lenses is Best Buy or as some call it Worst Buy. I buy from New York now. It's too much for me to drive all the way to Hollywood, CA to walk into a brick and mortar.
Dave Hartman
Actually "Brick and Mortar" doesn't pass code anymore here as the ground near the San San Andreas tends to Rock n' Roll. In Glendale, CA I remember a brick building where I could look right into someone's bedroom on the second or third floor as the face of the building fell to the side walk in the Whittier earthquake. The floor was in tacked. The furniture more or less where it should be. The outer walls on the corner were gone.