So if Sony wants professionals to use their cameras
They have to change that. The could potentially
Use the existing NPS network and extend it.
But do they want to? My experience with Sony service is with a VAIO laptop which would crash daily until it wouldn't even boot. Sony offered absolutely nothing to me to solve the problem, and told me to contact Microsoft. Microsoft said they provide no support to OEM Windows such as the one used on the Sony. Sony offered absolutely no service, refund, fix, compensation to me. Nothing at all. I had an expensive laptop which was practically worthless.
Nikon on the other hand. Let's see. I dropped my D800 and the AF went off calibration. I took it in to JAS, told them what happened. It was out of warranty by that time. Nikon paid for the repairs, no questions asked, even though the fault was with me and it was not under warranty.
My 24 PC's shift lock stopped working after about six months of use. I took it in to service at JAS. They called me back and told me they didn't have the parts but that Nikon told them to give me a new lens, which I went to pick up, unopened in a box. Nikon didn't need any repair personnel or NPS for that - it's all about the attitude towards a customer's problem.
Nikon has no repair personnel working for them in Finland; they outsourced repair to a JAS who also does Canon etc. repairs. Sony could easily do that as well and get similar repair turnaround as Nikon or Canon. But do they want to provide service? My experience suggests that they perhaps don't. Sony just basically stated that my problem was not their problem - bugger off. Of course my experience was with a laptop, not a camera, but I will never forget that experience. It makes me bite my teeth in anger. If I had had any money, I would have contacted a lawyer. Instead I just swallowed my loss.
I don't want such poisonous attitude to infect Nikon. Thus I am happy if Nikon partner with Sony to make components such as sensors but keep their own attitude towards customer service.
I am not saying my experience is to be generalized. But when Sony first bought Konica-Minolta's camera business, I was interested in them because they had the sensor based anti-shake feature. I asked the most prominent camera store why they didn't keep any Sony DSLRs on display. The senior salesman there simply stated they had had really poor experience with Sony service and therefore would no longer sell any Sony DSLRs. (At that time they were still DSLRs, I think.)
Nikon also has a lot of experience of taking Sony
Designs and making them into better chips.
Currently the problem seems that Sony bought Toshiba's sensor making facility and if I'm not mistaken, also the facility where Renesas made sensors for Nikon and they decided to consolidate large sensor manufacture in one place. Which then suffered under the Kumamoto Earthquake. Brilliant.
It would be better if one company did not have such influence, rather that factories making critical parts were distributed in different places so that there is not a total loss if one factory is hit by a natural disaster. So I would think Sony buying everyone is just not a good idea.
More manufacturers, more competition, lower prices, and less volatility in the industry. Canon is now doing well (8% increase in ILC sales) because they make their sensors elsewhere and they seem to have solved their base ISO DR issue for the most part in their own sensors, and they have some brilliant technology (dual pixel AF).
I really liked it when Nikon worked with several partners to make the sensors for their cameras. It gave Nikon the ability to choose the best technology and made them less vulnerable to what happens at any one factory. If Sony were to buy Nikon it would be the end of collaborating with other companies to make sensors. Thus it would mean that a loss of one factory would mean the end of camera production for possibly a long time. This is not a good strategy.
I guess it could be deduced that I am angry with Sony. I am a little angry, yes, because of my laptop experience, but even more I dislike the fact that they stopped making cameras with OVFs. These things combined simply tell me that I want absolutely nothing to do with them as a customer. I cannot inject my personality and shooting experience into the photographs if I have to use an EVF to compose the image and decide when to press the shutter. I simply cannot accept that 25 years of learning to understand human emotion and its visual cues in order to make better photographs would be thrown into the toilet because the EVF simply doesn't show these cues and distracts my brain with moving jaggies and other artifacts. It's the most important skill I have acquired in life so far.
For those photographers who
like EVFs, can and want to use them (shooting subjects or with a technique where they have more advantages than disadvantages), I can see how they would feel the opposite of how I feel. There is a lot of manufacturers who make cameras with EVFs so I don't see Nikon's relative absence from this market a huge problem. Nikon see the OVF as their great advantage, as do I.