No human interaction anymore!!
The thing about going into a well established shop is how the owner or sales person you have dealt with for years can see how you have advanced as a photographer.
They give you tips and you create a good bond, I rember a guy named Lynn Cob guy wouldn't give you a break on anything in his store but what a well of knowledge and a nice guy.
He was killed in a car crash pulling out of his store going home..
I remember when i purchases my first SLR at 14 a Yashica TL-Electro with a 50mm and a 135mm, I was ready to conquer the streets..
That think saw more rolls of Plus-X than any camera I owned after.
Still worked when i gave it away to my friends son.
Then I finally bought my first Nikon FM then the FM-2 I loved the FM2 light and small... F3 came later and now we are up to today's DSLR's.
Yeah it's sad how the internet has changed the Human interaction platform..