I have the MB-D17 battery grip for my D500. In the battery info the MB-D17 is recognised, but although I have chosen the camera to use MB-D17 batteries first, MB-D17 is not highlighted in the battery info, and no battery status is shown even with a completely charged battery.
I tried the battery pack on another camera, where it worked as it should.
Could someone point to a solution? Dirty contacts?