NikonGear'23

Gear Talk => Other => Topic started by: MEPER on May 09, 2020, 14:20:01

Title: Nikon Wireless transmitter utility pairing problem
Post by: MEPER on May 09, 2020, 14:20:01
I tried to connect my Z50 to my PC via Wireless transmitter utility without success.
I can get so far that pairing starts but when I start the utility on PC then Z50 does not show up as it should.
I guess it could be something with Firewall. I use Kaspersky Internet Security and in Firewall settings Nikon Corp. is among the trusted vendors.
I have not found a place where I can open for at specific port and if I could I would not know which port to open.
Has anybody some experience with this?

I could of course try to turn Firewall off to see if this helps. It may be next step. For now I take the card out of Z50 and put it in PC reader to transfer files. 
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: MFloyd on May 09, 2020, 17:50:01
Have you tried SnapBridge ? Last versions quite work decently.
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: Birna Rørslett on May 09, 2020, 18:27:20
Z50 and Snapbridge combine to  one happy couple. I have set up Snapbridge to only transmit GPS data, but tested it can do image files as well.

However, in many situations transferring the files from the card though a card reader would be the better option.
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: MEPER on May 09, 2020, 18:59:57
I will read about Snapbridge. Have never used it.
I have always just pulled out the card from the camera to transfer files to PC and maybe this is the better solution anyway…….it seems.
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: MFloyd on May 09, 2020, 19:18:26
Z50 and Snapbridge combine to  one happy couple. I have set up Snapbridge to only transmit GPS data, but tested it can do image files as well.

However, in many situations transferring the files from the card though a card reader would be the better option.

Definitely a better option.

But when I am in the middle of the field and when I need to immediately broadcast some selected pictures to social media, it’s a cheap and efficient alternative compared to the burdensome setup of an SMTP server and the like. Noteworthy to mention: you can now forward NEF files, you are not limited anymore to JPEG.
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: Birna Rørslett on May 09, 2020, 22:55:01
As I don't participate on "social media" there is no need for me to send images in the middle of nowhere. However, I agree this approach is infinitely easier than hauling a laptop with you in a remote location.

Z50 being different than its larger Z siblings does not support GPS directly; one has to let the NMEA positional data enter through Snapbridge on a smartphone. This solution has lower geographic accuracy than having a GPS receiver directly plugged into the camera, but is much better than no GPS at all, and saves the extra effort of synchronising the camera with an additional GPX log later.
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: MFloyd on May 10, 2020, 10:14:25
Birna, with regard to SnapBridge GPS, did you had a look at the parameters in SnapBridge ? Because the default precision setup is quite loose - I guess to save battery power -  There are 3 settings: High, Medium and Low precision. It has all to do with the GPS data refresh frequency; the inherent precision of the device - in my case, an iPhone X - doesn’t seem to vary.
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: Birna Rørslett on May 10, 2020, 11:06:49
It's set to 'High Precision'. Which, obviously, is a relative concept.
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: MFloyd on May 10, 2020, 11:29:51
My need for precision is about in the 5 meter range. Which might be insufficient in a lot of applications.
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: Zang on February 20, 2021, 15:08:07
Meper, were you able to resolve the issue? I am having the same issue trying to pair Z5 with the wireless utility.
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: MEPER on February 20, 2021, 15:13:37
I have not tried again since "that" time. At that time I never succeeded.
I went back to the old solution by taking the card out of the camera an insert it into the computer card reader to transfer images.....
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: Zang on February 20, 2021, 15:52:25
That's sad that things do not work the way they are supposed to... I am doing the same thing except for my D300 which I need to connect using a cable. I was hopping I could take the advantage of 21th century technologies at the end...
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: Zang on February 20, 2021, 16:18:13
Darn it... I can't believe I fixed it. I did a few things and I do not know which of the actions fixed the issue. When the IP has been assigned, I logged in to my router and set the device IP to static, then I disconnect my PC from the wifi and connect it again, then I open the wireless utility. That worked!
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: MEPER on February 20, 2021, 16:33:46
OK, it nearly worked here by connecting direct to the PC. I started Wireless transmitter and camera showed up. Then I pressed next and then pairing failed and I was not able to recover. The next times I started Wireless transmitter it does not "see" the camera. Trying to connect via the router......everyting is ok......until I start Wireless transmitter.......camera does not show up so I can select it....
That utility is a "pain".....
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: Zang on February 20, 2021, 16:36:28
Download the latest, I believe it is 1.9.4. Try disconnecting and reconnecting your PC wifi before turning on the utility. Try setting the camera IP to static...
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: MEPER on February 20, 2021, 16:41:06
I got to step 3 in this guide (pairing):
https://download.nikonimglib.com/archive4/YB7ZW00rVlDr04pONHM55OfVkS06/D-WTU___-010930BF-___EN-ALL___.pdf
I got the auto code on camera but wireless transmitter failed before I could enter the code.

But that was only once. I usually don't get further than when I start the program it shows the message shown in guide before step 2 (like you have not fulfilled step 1). Same will happen if you start program without any camera connected.

All the steps you need to go though each time......it is really bad design.
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: MEPER on February 20, 2021, 16:47:54
I need to type in the network password again when camera has been switched off.......and have to select every letter/number.....don't understand that camera is not able to remember the wifi password from last time it got connected. It is not user friendly.
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: Zang on February 20, 2021, 16:49:32
I never tried the hot-spot pairing. I only tried the wifi option, so what I did was:
1) In the camera menu go to create a network profile
1a) Choose "search for wifi network"
1b) Log in to my home wifi
1c) Wait for the camera to get a dynamic IP address from the router then leave the camera on with that
2) Log in to my router, look for the camera based on the assigned IP, set the IP to static
3) Disconnect my PC from the wifi then reconnect
4) Start the utility, it recognized the camera in the network right away
5) Finish the pairing activities as per the wizards...
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: Zang on February 20, 2021, 16:52:13
The reason I did not try the hot-spot option is, I believe by connecting my PC to the camera, I lose the internet...
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: MEPER on February 20, 2021, 17:10:19
I was able to finish the pairing by disconnect / connect as you suggested but no images are transferred.
The camera shows at the screen: "network name", "connecting to PC"     .....and then it shows: REM 0000   ....

And now it shows: Ends transmission.....and will not images transferred.....

But got one step further......the destination folder on PC is still empty.

Now camera can reconnect without I need to enter network key again. And it says "connect to PC" but does not transfer anything.....like there is nothing to transfer.
Maybe I need to go in and select images to be transferred.....in camera?
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: Zang on February 20, 2021, 18:06:33
Again, this is the most stupid thing I've ever seen, but I am having the same issue. It works when I disconnect the PC from wifi and reconnect it again. Before the wifi restart on the PC, when I checked "connect to pc" menu in the camera I see the status as "connecting". After the wifi reconnection on my PC the status changed to "now sending".
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: Gregory100 on March 29, 2021, 22:14:12
I am piggy backing off this post as I am having intermittent problems connecting this utility as well. I had it working fine and when it is working it is a great app. Shoots files to the laptop super fast and I even sent 4k video but then it wont connect again and so I reset all my prefered settings to default and it connected but wouldn't shoot files to computer. There seems a complete lack of data on how to prevent this. I searched You Tube. No creators have posted anything. Any help from anyone would be appreciated.
Title: Re: Nikon Wireless transmitter utility pairing problem
Post by: Ilkka Nissilä on March 30, 2021, 11:36:44
I am piggy backing off this post as I am having intermittent problems connecting this utility as well. I had it working fine and when it is working it is a great app. Shoots files to the laptop super fast and I even sent 4k video but then it wont connect again and so I reset all my prefered settings to default and it connected but wouldn't shoot files to computer. There seems a complete lack of data on how to prevent this. I searched You Tube. No creators have posted anything. Any help from anyone would be appreciated.[

Which camera are you using?

I noticed problems with pairing when the computer and camera are close to my wifi router (which is connected to my cable modem and the internet). Only by taking the camera to some distance away from the router does the pairing between camera and computer work correctly.  However, once pairing has been established, the connection is formed without problems after that and it even reconnects automatically if the camera is turned off and back on. It shouldn't require pairing after a particular camera and computer have been successfully paired once, they remember each other.

You could try contacting Nikon directly to ask for advice.