NikonGear'23

Gear Talk => Other => Topic started by: elsa hoffmann on May 16, 2017, 14:47:53

Title: Sync photos from Mac
Post by: elsa hoffmann on May 16, 2017, 14:47:53
this is related to photography - in the sense that I used to sync my Iphone 6 with iTunes so that my whole portfolio of photos (in thumbnail size) is on my Iphone. In this way I always have my portfolio with me.

since I got my new mac (2015 last version) with latest IOS UPDATEd - and Itunes updated - I have not been able to sync my photos - message I receive is

Quote
iPad could not be synced because the sync session failed to finish

I have googled no end and done everything they suggest - even only tried to sync one folder of photos at a time (I have about 20 folders with images - and it always sync'ed perfectly) it wont sync when I tick to include any photos folders.

Failing sorting out the above - is there any other way to sync? Another VERIFIED program?
Title: Re: Sync photos from Mac
Post by: Mike G on May 16, 2017, 15:27:50
If you have Lightroom you can get Lr Mobile and sync the collections, I have been doing this lately with success, but I can also sync via iTunes. Should work with an iPhone as it is only a very small iPad really!
Title: Re: Sync photos from Mac
Post by: elsa hoffmann on May 16, 2017, 15:32:46
thanks Mike - I dont have LR unfortunately

So my folders are "hand created" folders for each category of my photos (as it has been for the last decade)
Title: Re: Sync photos from Mac
Post by: Andrea B. on May 16, 2017, 16:50:59
Try moving & renaming the previous sync backups so that iTunes thinks a sync does not exist ??
Title: Re: Sync photos from Mac
Post by: elsa hoffmann on May 16, 2017, 21:00:05
Hi Andrea - done that too. Renaming folders was suggested. Tried that too. Main thing is - the minute I tick the box to sync photos (as per the menu on the right) it presents with the problem

DO any of you use any other programs to sync? what do the PC Window users use ?
Title: Re: Sync photos from Mac
Post by: Andrea B. on May 19, 2017, 17:54:46
On my Android phone there are a couple of places to store photos. I don't know iPhone, but could there be some problem with where the photos are stored on your iPhone??

Can you access the iPhone as an attached drive and simply drag-copy the photo files between iPhone and laptop or computer?

Do you have the latest version of iTunes?
Ignore. You already mentioned this.

Is iCloud turned on or off?? Could this interfere with the sync?

Look to see whether you have the Manual Mangement box checked or not in iTunes.
Title: Re: Sync photos from Mac
Post by: Mike G on May 19, 2017, 18:07:47
Another way I do it is to select a photo file in iTunes and the jpegs are put on an iPhone when a sync is done!

I have just bought an SD card reader to enable the card to download direct to an iPad or iPhone, all plug and play! The Jpegs are stored for display in the Photos app! In iTunes all my photo folders show up!
 
"iPad could not be synced because the sync session failed to finish" I too have had this message, so I clicked again on sync and the sync was completed! Are you sure you have enough memory on your phone?


Sorry I know nothing about Android devices!
Title: Re: Sync photos from Mac
Post by: elsa hoffmann on May 20, 2017, 08:34:30
andrea - sadly no drag and drop. Might have been a great thing if it did!

Mike G - no matter what I try - I now get the dreaded message.
I have an Iphone 6
Your SD card reader might be a solution for me - although very cumbersome to copy from the Mac to the card - then copy to the Iphone. And every time I add photos to a folder the process needs repeating.
I have a 64 gig phone and about 47 gig free. its not a space issue
Title: Re: Sync photos from Mac
Post by: Mike G on May 20, 2017, 08:59:56
Elsa the attached is a screenshot of my photos sync page! Is yours similar?

Title: Re: Sync photos from Mac
Post by: Mike G on May 20, 2017, 16:33:52
My on hand expert(grandson) has suggested that a corrupt file might be interfering with the sync, so see if you can sync without any photo files!
Title: Re: Sync photos from Mac
Post by: CS on May 20, 2017, 16:53:27
Elsa, have you tried signing out of iCloud and then back in?

Title: Re: Sync photos from Mac
Post by: MFloyd on May 20, 2017, 19:26:35
I'm just looking at your post: first question, your system message is talking about a sync problem with an iPad, and you are referring to an iPhone 6.
Title: Re: Sync photos from Mac
Post by: elsa hoffmann on May 21, 2017, 15:01:00
Mr Floyd - I also noticed it said Ipad that one time - but it was my Iphone - and as you can see from the attached screenshot - it's still my Iphone
Mike  - ye it looks the same. I moved a single folder - and tried including it from an different place on my Mac - still no cigar.
iCloud - now there I am lost - dont even know how to get to my iCloud - I dont have an iCloud folder?
Title: Re: Sync photos from Mac
Post by: CS on May 21, 2017, 15:37:15
Okay, the iPhoto has been replaced (meaning that Apple no longer supports it) with the Photos app (look in your applications folder). Yes, iPhoto is likely still on your Mac, and it still works, but it has seen the end of the line  WRT support.

Of course you have an iCloud folder, System Preferences/iCloud, although you might not be aware of it. The app Photos is on your Mac and your iPhone, and is where you are now supposed to sync images from your iPhone. If you are not up to speed with iCloud, and/or Photos, seek out local help to explain it to you. If that is not available, there is the option of looking online.

I suspect that your issue is a new Mac and because of the switch from iPhoto to Photos on that new Mac, and iCloud is how you sync your iOS devices with your Mac wirelessly. HTH
Title: Re: Sync photos from Mac
Post by: elsa hoffmann on May 21, 2017, 16:14:06
Carl - I dont use Iphoto - or "Photo" (with the new Mac) ever. You can't store individual folders in "Photo"
MikeG is doing what I always did  - it appears from his screenshot.
I have tried the wireless sync - no cigar either.
I have googled to death - this one says this - that one says that.
Create new folder - rename folders, move folders, uplug and plug back in - restart, re-sync, re-everything-you-can-think-of
move photos, one by one, two at a time, delete and restart and redo the whole lot again.
I am wondering if my phone is the issue. All apps and software up to date though.
I have even now tried to sync via my old mac - and has the same FAIL - therefor I am wondering about the phone.
Anyway - it is what it is.
Looks like it has now thrown all my photos in one big fat "folder"  - all 12 000 of them no more separate folders - only in separate years, (which helps me none)
Anyway - I don't want to waste anybody's time  - so let me sit with it again and see what I get

Title: Re: Sync photos from Mac
Post by: Mike G on May 21, 2017, 16:43:39
Looks like it has now thrown all my photos in one big fat "folder"  - all 12 000 of them no more separate folders - only in separate years, (which helps me none

Elsa, if you mean one big fat folder on your iPhone? At the bottom of the iPhone Photos app you should see four options,

Photos
Memories
Shared
Albums

Try clicking Albums and see what you get!

I know how frustrating Apple devices can get, I've just spent several days trying to delete a book from iBooks, only to find that I can't delete it, only hide it, bugger
Title: Re: Sync photos from Mac
Post by: elsa hoffmann on May 21, 2017, 16:48:05
I get all those - click on Albums - some half assed albums (mostly those created by my Iphone - eg Camera Roll, Favourites etc) - some with nothing in it (ones that were supposed to be transferred from my Mac
Click on photos - and it looks like there are 12000 of them there - arranged by year, not albums (not that I could count them)
Title: Re: Sync photos from Mac
Post by: CS on May 21, 2017, 17:46:21
I get all those - click on Albums - some half assed albums (mostly those created by my Iphone - eg Camera Roll, Favourites etc) - some with nothing in it (ones that were supposed to be transferred from my Mac
Click on photos - and it looks like there are 12000 of them there - arranged by year, not albums (not that I could count them)

Elsa, in the screen shot of your sync attempt that you posted, you'll see the "Learn More >" link on the bottom right of the window. Have you clicked on that, it shows detailed info on syncing.
Title: Re: Sync photos from Mac
Post by: Andrea B. on May 21, 2017, 18:12:32
At this point I would be making an appointment with the Apple store to have one of the tech guys figure this out. Do you have an Apple store?
Title: Re: Sync photos from Mac
Post by: elsa hoffmann on May 21, 2017, 19:16:27
Carl - did that already - no better off
Andrea - The Apple Store already consulted. They are clueless too and say they have heard about issues - but I suspect thats an excuse of some sorts.
Title: Re: Sync photos from Mac
Post by: Les Olson on May 22, 2017, 10:53:53
iCloud - now there I am lost - dont even know how to get to my iCloud - I dont have an iCloud folder?

Aghhh!  This is important!  As Mike has pointed out, you do have an iCloud account, by default, and by default your iPhone uploads everything to it and keeps them permanently - things stay on the cloud when you delete them from the phone.  This is how Jennifer Lawrence and others had their privacy invaded: they took images on their phones, but did not realise the images were all also on the cloud, from where they were hacked.  If you have clients' photographs on the phone you really do need to turn automatic cloud storage off.

You can do this in Settings - but note that you have to turn off "photos" and "backup".  If you have a Apple computer it also may be sending all your images to the cloud, both what is on it and everything on the phone when you sync, so you may need to turn the cloud off there as well (https://support.apple.com/en-us/HT207689). 
Title: Re: Sync photos from Mac
Post by: PeterN on June 14, 2017, 18:22:54
I may have missed something but did you try using the Photos App?
It's installed on everything that has an apple logo and syncs via iCloud.
I no longer use iTunes.
I use it for quick selection, editing and sharing.
If you want we can setup a skype call to walk through it.

Another thought (may have missed that suggestion too): did you try turning off your iPad and switching it back on? Sometimes that solves problems.
Title: Re: Sync photos from Mac
Post by: elsa hoffmann on June 14, 2017, 18:31:15
Thanks Peter!
I am on tour from tomorrow till Sunday - let me get back and when I have energy to tackle this again - I will give you a shout.

I ran out of steam on this one.
Title: Re: Sync photos from Mac
Post by: PeterN on June 15, 2017, 07:38:28
Thanks Peter!
I am on tour from tomorrow till Sunday - let me get back and when I have energy to tackle this again - I will give you a shout.

I ran out of steam on this one.

Hopefully the tour Will bring you new steam. Have fun!
Title: Re: Sync photos from Mac
Post by: elsa hoffmann on June 20, 2017, 17:00:45
Peter - I am back but preparing for another tour - please bear with me!
Did a road trip to the Karoo (thats where they farm with rocks)
Title: Re: Sync photos from Mac
Post by: elsa hoffmann on August 20, 2017, 21:54:14
PeterN - don't ask me WHAT I did - but I changed a bunch of things again - turning this off and that off (iCloud things I think) and deleting a cache somewhere along the line and whatever else I did I dont know, restarted for the 20th time - but I managed to sync!! Thank the pope.
I was almost too scared to say this out loud - never-mind type this - just incase I jinx it for next time...
Title: Re: Sync photos from Mac
Post by: bobfriedman on August 20, 2017, 23:36:36
did you make sure that  iCloud Photo Library on your iOS device or Mac is turned on?
Title: Re: Sync photos from Mac
Post by: elsa hoffmann on August 21, 2017, 08:46:50
no its turned off now. This is one of the things I turned off last night.
Just checked - it's still sync'ing - thank the pope
Title: Re: Sync photos from Mac
Post by: ColinM on August 21, 2017, 23:13:57
I find this thread fascinating.

I'm basically a user of Windows & Android devices, plus a single iPad, which has required me to use iTunes etc.

I look in amazement at the prices of Apple devices, but assumed that their users paid the higher prices in exchange for a seamless integrated ecosystem between all their different devices.

So I'm glad Elsa has found a solution, but the shine has slightly faded from Apple's foolproof reputation.
Title: Re: Sync photos from Mac
Post by: elsa hoffmann on August 22, 2017, 10:29:17
Colin - ye it's sometimes a challenge. With updates, things change which affect other things - and I know the cloud thing can create issues too
and it was HUGELY frustrating - took me MONTHS to get this far.

Having said that - I will not swap working on a Macpro for anything. How I am going to be able to afford it in future is quite another story.