Author Topic: Doubled subscription fee  (Read 239 times)

Akira

  • Homo jezoensis
  • NG Supporter
  • **
  • Posts: 8512
  • Tokyo, Japan
Doubled subscription fee
« on: June 25, 2019, 01:11:01 »
Yesterday, PayPal sent me a notification that it automatically paid for the renewal of the NG subscription yesterday.

I had already paid for the renewed subscription earlier manually, to be precise, on May 26 via PayPal.

I don't know how the subscription renewal was set to "auto", because I've always paid the subscription fee "manually".

I don't mind paying for subscribing this wonderful community forum, but I would like either to:

1.  get the money back.

or

2. be entitled as subscriber for the next two years.

In whichever case, I would like to pay for the subscription "manually".  I also would like to know where or if I can make sure of my subscription setting on my own, and how to do that if I can.  I looked into my Account Settings but couldn't find any check box for the way to subscribe.

Thank you in advance.
"The eye is blind if the mind is absent." - Confucius

"Limitation is inspiration." - Akira

Akira

  • Homo jezoensis
  • NG Supporter
  • **
  • Posts: 8512
  • Tokyo, Japan
Re: Doubled subscription fee
« Reply #1 on: July 08, 2019, 06:41:46 »
Apparently, an email was sent to me last week, but my mail server decided that it was infected by a virus and the content of the email was deleted.

I'd like to make sure if the filtered email was to address the issue posted above?

Thank you in advance.
"The eye is blind if the mind is absent." - Confucius

"Limitation is inspiration." - Akira