Author Topic: We are BACK  (Read 4395 times)

Bjørn Rørslett

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We are BACK
« on: October 25, 2016, 01:29:59 »
I spent a few hours last night trying to make Site5 support understand what mess they had created for us. Even their LiveChat didn't function well. For example, communication literally was one-way only. Quite frustrating.

The first hours were a waste of time, due to the smart-alecks answering my chat messages. That the hosting provider was responsible for the mess was beyond their wildest imagination. Only when a female support tech came online did we see progress. She understood immediately what was wrong and worked for about 1 hour to get all bits and pieces to their correct position.

Now, ordinary DNS name resolution should work. Do flush your resolver cache if you cannot connect through an alias such as nikongear.com or nikongear.org. The www prefix will work later, not now, but is really superfluous.

For those of you using the HOSTS hack, no harm is done by just leaving the file as is. If we move to another IP or hosting company we surely will announce that well ahead of the change.

Do note the new DNS propagation might take a few hours. Tomorrow everything should be back to normal.

I have a bottle of Laphroaig whisky from my birthday celebration somewhere. Off now to open it.

armando_m

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Re: We are BACK
« Reply #1 on: October 25, 2016, 01:33:47 »
Good ! thanks for all the hard work
Armando Morales
D800, Nikon 1 V1

Frank Fremerey

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Re: We are BACK
« Reply #2 on: October 25, 2016, 01:34:54 »
I get my birthday Laphroig to join you in celebration (15 year variety)

Bjørn Rørslett

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Re: We are BACK
« Reply #3 on: October 25, 2016, 01:48:28 »
Oh YES. Currentlydown.com now reports nikongear.net is UP.

The days of angst and despair have ended.

David H. Hartman

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Re: We are BACK
« Reply #4 on: October 25, 2016, 01:56:06 »
Thank You for the hard work. It's very good to see NikonGear up again!

Best,

Dave Hartman
Dave Hartman The Handy Tool Maker.™

Bjørn Rørslett

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Re: We are BACK
« Reply #5 on: October 25, 2016, 01:59:37 »
The idyllic days of peace and quiet are drawing to an end. Traffic will soon pick up again.

Hugh_3170

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Re: We are BACK
« Reply #6 on: October 25, 2016, 02:01:52 »
Thank you and Erik for your good work in resolving the messes brought on by others.

Laphroaig works well for me with smoked trout and salmon. YMMV, but enjoy either way.
Hugh Gunn

Akira

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Re: We are BACK
« Reply #7 on: October 25, 2016, 02:06:22 »
I set the DNS inquiry to default (auto) and can get here with no problem.

Again and again, thanks for your effort!
"The eye is blind if the mind is absent." - Confucius

Bjørn Rørslett

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Re: We are BACK
« Reply #8 on: October 25, 2016, 02:07:58 »
The aliases to NG: nikongear.com, nikongear.org might not be fully operational until tomorrow, but the core .net domain resolves even with the www prefix. I'll sort out the minor wrinkles remaining after getting some hours of sleep.

Akira

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Re: We are BACK
« Reply #9 on: October 25, 2016, 02:27:10 »
Hope you can sleep well now, Bjørn!
"The eye is blind if the mind is absent." - Confucius

RobOK

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Re: We are BACK
« Reply #10 on: October 25, 2016, 02:54:15 »
Of course this little episode made us all realize how addicted we are to this site, the great people, and the constant learning!

Glad you are back and relatively unscathed!

I took the time to go out and shoot my daughter's soccer game with my Df.   Maybe we need a thread "What i did when NG was down"!

Cheers guys,
Rob.

JohnBrew

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Re: We are BACK
« Reply #11 on: October 25, 2016, 02:59:00 »
Thanks for the hard work, guys. I really appreciate Erik keeping us in the loop while things were screwed up.

Matthew Currie

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Re: We are BACK
« Reply #12 on: October 25, 2016, 03:03:56 »
Well done and thanks. 

Mikes

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Re: We are BACK
« Reply #13 on: October 25, 2016, 03:12:16 »
Many thanks for your efforts, Bjørn, Eric and the team. I can only imagine how much effort this issue took to resolve.

Mike.

Mike Selby - Tokyo and Sydney (occasionally)

richardHaw

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Re: We are BACK
« Reply #14 on: October 25, 2016, 04:01:10 »
good job! I did not know what happen, i just thought that the server got tired and decided to go on a holiday :o :o :o

who would want to do something like this? and on a photography site, no less. ::)
http://richardhaw.com/
The sun always shines on TV...