Author Topic: Suggestions needed with D850 that randomly freezes  (Read 275 times)

Sören Hese

  • NG Member
  • *
  • Posts: 20
    • Yacht & Regatta Sailing Photography
Suggestions needed with D850 that randomly freezes
« on: June 14, 2018, 11:50:10 »
Dear all, just need some hints from anybody who has the same problem: my D850 randomly (so far) freezes fully for 1-2 seconds. In these two seconds no exposure and no AF possible. This happens approx every 100-150 shots. Buffer is empty or filled with approx 10-15 shots (12Bit lossless raw settings).  I am using En_EL15a batteries and Sony G Type 32GB XQD cards and Sony SDXC 64GB UHS-II cards with max rating. Using different cards has no effect also switching batteries has no effect. This happened with AFS VR 400mm f2.8 and with the AFS 70-200 f2.8 (both set VR=OFF). AF-C release Prio and AF set to 3D  and using the following settings (below). Nikon already changed the "togo pcb unit", but the problem remains. With sports this is not a good situation since 1-2 s are a lot.

Any comments are highly appreciated! Kind regards from Berlin.

Settings: 
A1=Release
A2=Release
A3=1
A4=On
A5=Wide
A6=AF15
A7=Off
A8=ON
A9=Single Point AF72/153/autoarea=off
A10=No restrictions
A11=off
A12=ON/ON/ON
B1=1/3
B2=1/3
B3=1/3
B4=Off
B5=On Face detection on
B6=8mm
B7=off
C1=Off
C2=6s
C3=10s
C4=10S/1M/10S/4S/10M
D1=5
D2=200
D3=OFF
D4=SYNC
D5=OFF
D6=OFF
D7=ON
D8=R
D9=OFF
D10=OFF
D11=ON
E1=1/250
E2=1/60
E3=ENTIRE FRAME
E4=SUBJECT AND BACKGROUND
E5=ON
E6=FLASH/SPEED
E7=MTR>UNDER>OVER
F1    Pv=PV
   FN1=Off
   FN2=Access Top Item In My Menu
F5=Off
F6=Off
F8=ON
F9=Light
G2=248
ExtMenuBanks=OFF
Primary=XQD
Sec=Overflow
RAW, L, 12Bit lossless
Autoiso=OFF
WB=directsun
colorspace=AdobeRGB
Other Photoshooting Menu setting all=OFF
Slot empty release=LOCK
Use MBD18 first
Firmware=1.01 (now 1.02)

Erik Lund

  • Global Moderator
  • **
  • Posts: 4371
  • Copenhagen
    • ErikLund.com
Re: Suggestions needed with D850 that randomly freezes
« Reply #1 on: June 14, 2018, 13:45:08 »
Erik Lund

elsid

  • NG Supporter
  • **
  • Posts: 414
  • You ARE NikonGear
Re: Suggestions needed with D850 that randomly freezes
« Reply #2 on: June 14, 2018, 16:55:07 »
As Erik mentions, I have the same problem. I have been in contact with the Nikon representative in Greece and, so far, the problem has not been resolved.
They gave me 2 QC (quality check) D850 bodies to try and they had the same problem. It seems like a bug. I am still waiting for  a solution to the problem.
Never measure the height of a mountain until you reach its top

Sören Hese

  • NG Member
  • *
  • Posts: 20
    • Yacht & Regatta Sailing Photography
Re: Suggestions needed with D850 that randomly freezes
« Reply #3 on: June 14, 2018, 17:09:21 »
ok thanks, wondering if this is a problem of specific settings that causes these freezes or whether it only applies to specific bodies. I will test the system default settings. Do you also experience a full "hang" of the trigger?  Regards, Sören
 

Frank Fremerey

  • engineering art
  • NG Supporter
  • **
  • Posts: 8615
  • Bonn, Germany
Re: Suggestions needed with D850 that randomly freezes
« Reply #4 on: June 15, 2018, 01:08:25 »
I also remember the other thread well. In the beginning I thought "airplane mode" would help but for our Greek friend it did not

RoyC

  • NG Member
  • *
  • Posts: 10
  • You ARE NikonGear
Re: Suggestions needed with D850 that randomly freezes
« Reply #5 on: June 15, 2018, 02:57:57 »
Pull the SDXC card out and leave the slot empty.

Frank Fremerey

  • engineering art
  • NG Supporter
  • **
  • Posts: 8615
  • Bonn, Germany
Re: Suggestions needed with D850 that randomly freezes
« Reply #6 on: June 15, 2018, 05:16:50 »
Pull the SDXC card out and leave the slot empty.

could be. I never use the SD. I wish Nikon would offer to rebuild for two XQD cards

Ilkka Nissilä

  • NG Member
  • *
  • Posts: 971
  • You ARE NikonGear
Re: Suggestions needed with D850 that randomly freezes
« Reply #7 on: June 16, 2018, 20:03:09 »
The first time I used the D850 there were moments where it would seem to pause and not acquire focus in the midst of shooting a figure skating event. However, this behavior has not repeated since in my camera body.

elsid

  • NG Supporter
  • **
  • Posts: 414
  • You ARE NikonGear
Re: Suggestions needed with D850 that randomly freezes
« Reply #8 on: June 16, 2018, 20:45:30 »
ok thanks, wondering if this is a problem of specific settings that causes these freezes or whether it only applies to specific bodies. I will test the system default settings. Do you also experience a full "hang" of the trigger?  Regards, Sören
 
Ιt might be the settings. I noticed that pressing the button on the AF/MF switch, the camera recovers instantly. Same thing if you turn the switch to MF and then back to AF. The first option is faster. I do not understand what you mean by "full hang of the trigger".
Never measure the height of a mountain until you reach its top

marco

  • NG Supporter
  • **
  • Posts: 40
  • Enjoy life
Re: Suggestions needed with D850 that randomly freezes
« Reply #9 on: June 16, 2018, 21:02:35 »
The first time I used the D850 there were moments where it would seem to pause and not acquire focus in the midst of shooting a figure skating event. However, this behavior has not repeated since in my camera body.

This issue accured to me several times and i looked it up and an article bye rggedu wrote about it: when you press the knob to release your lens this happens, so try to hold your left hand not to close to your camera as you might accidently press that button.
Marco slaghuis